What We Do
We offer strategic, engagement, and content creation support that puts lived experience at the heart of health innovation. Whether you’re an industry or academic leader, a growing biotech, a charity, or an independent patient advocate, our three Co. services help guide, build and embed patient engagement best practices to improve medicine development, healthcare communication, and standards of care.
Consultancy
Guidance that empowers meaningful engagement in any stage or setting.
We provide tailored strategies and practical, people-first support to help embed lived experience across medical research and communication, whether you’re a biotech just starting up, an industry leader innovating existing strategies, or a patient advocate championing lived experience in clinical development.
Areas we cover:
Collaborations
Designing and delivering dialogue & co-creation across sectors.
We design and facilitate inclusive engagement and co-creation activities, big and small, to drive improvements in medicine and communication development, in line with international good practice. We understand that patient engagement is a fundamental need that’s often running on limited time and resource. That’s why we take a flexible, pragmatic approach to help you deliver something meaningful, whatever your circumstances.
Example activities:
Coaching
Embedding confidence, capability, and culture across the research ecosystem.
We believe patient engagement becomes truly powerful when anyone who needs it can access it, and everyone feels confident doing it well. Our coaching is open to researchers, industry professionals, and patient representatives, helping to build the right culture and skills across sectors for meaningful, ethical collaboration.
We offer:
Communicators at heart
We offer communication development and content review as a core offering across all our services.
Clear, ethical communication sits at the foundation of everything we do. It underpins meaningful engagement, drives understanding, and creates the conditions for better decisions. As experienced healthcare writers, we bring together scientific expertise, compliance acumen, and human-led insight, to deliver clear, user-friendly communication that supports involvement, engagement and participation across the medicine lifecycle.
User-led by design
Our approach is inspired by people-first movements and design-led thinking in healthcare that recognise the right to clear information, meaningful engagement, and shared responsibility in research and care. That’s why we place health literacy principles, human insight, and end users at the centre of trial and communication design, to help teams create studies and materials that are meaningful, inclusive, and aligned with clinical good practice.
Impactful by nature
Patient engagement is not just ethical, it drives quality in medicine development and delivery. We champion early, open conversations and ongoing collaboration, helping teams focus on what adds real value while reducing unnecessary burden. By enabling lived experience and evidence-based insights to guide decisions as plans evolve, you ensure outputs are clear, relevant, and ultimately more impactful in the real world.
